orders and custom signs

My current turn around time is 3-6 weeks. If you need a sign before than, please send me an email to see if I can squeeze it in. If not- I do offer Gift Certificates that you can purchase and I will send you the physical certificate and a digital mockup you can print off.

Absolutely! I love creating new designs and I would be happy to accomodate. Please fill out the contact form and we can get started on the design process right away!

Everything I create is made with my two hands. I cut every detail with a scroll saw. On average it takes approximately 7-10 minutes per PIECE to cut, shape, sand, primer, sand, paint, sand, paint and glue up. There are between 75-150 pieces in each order. These things take time and I charge accordingly. If you're looking for something a little more budget friendly, take a peek at my Sale Collection and you might find something to your liking. Otherwise let's talk about your budget and we can design something that will fit both of our needs.

in the shop

I use a Jet 22 Inch Scroll Saw (JWSS-22B) with Foot Switch.

All of the backers are cut from Baltic Birch plywood that I source locally in Green Bay, WI. The details are a mix of Baltic Birch Plywood and MDF also sourced locally. I'm beginning to experiment with hardwoods and looking forward to increasing my wood species knowledge!

Shipping policy

I currently ship to USA and Canada. Shipping is free in the US and a $15 USD flat fee from Canada. Please keep in mind when ordering from Canada; you'll be responsible for any Duty Fees issued upon receiving your package.

You can expect your order in hand 5-7 business days after being shipped.

Returns and exchanges

Due to the handmade nature of my products, I do not accept returns. If for some reason the product arrived damaged; please contact me immediately (robin@heybirdee.com) and we will discuss further action.